Terms of sale

This page describes the terms and conditions of sale online Viticelli s.a.s. products. The Viticelli s.a.s. reserves the right to modify and/or update at any time the present general conditions of sale.

1. Contract on Line

Sale via internet site takes place according to the rules governing distance sales contract, concerning goods or services concluded between the Viticelli s.a.s. (headquartered in Quarto (NA) via Viticella, 64/A-P iva: 03741000636 and a consumer and/or customer; all this happens in a system of remote sales organised by the supplier that for this contract, uses internet technologies. The contracts are concluded directly through access by the consumer and/or client to the internet site corresponding to the address (or, by going to the page "SHOP online"), where, following the instructions provided, will come at the conclusion of the contract.

2. How to buy

The site is freely viewable but buying a product is subject to mandatory registration in which customer must provide personal data, which must correspond to the real identity of the buyer and must be indicated without omitting any and, ifin having a VAT number, must be indicated also in the tax code. All products on this site have a sale price includes fully paid in, the shipping cost is specified at time of order and its modes are described in the appropriate "shipping" page of this website. The customer can pay for goods ordered through the services of payment indicated on line at the time of purchase. The payment methods online will provide you with all the highest standards of encryption and security.

3. terms and delivery times

The Viticelli s.a.s. will deliver to customers the products purchased through trusted couriers in its sole discretion. The turnaround time and delivery of your order depend on the mode of payment that the customer intends to carry out and the actual availability of the products. For your information, but in a non-binding manner, you indicate the following average delivery time: 24/72 hours after payment: shipping mark: 24/72 hours of dispatch. Any perishable goods will be shipped according to the applicable standards with specific carriers.

4. Personal data processing

The customer by filling out the registration card in the steps required for the execution of this contract authorizes Viticelli s.a.s. to communicate non-sensitive personal data (residence, telephone number) to trusted couriers used for deliveryof the goods purchased to allow the procedures necessary for their delivery. Personal data is gathered solely for the purpose of registering the client and activate against the procedures for the execution of this contract and the necessary communications; such information can be disclosed only upon request of the judicial authority for examination. More details on the processing of personal data are present in the specific section of this website.

5. Obligations of the buyer

During the insertion of personal data for registration on the site, the buyer is absolutely forbidden to enter false data, and/or fantasy. The customer is responsible for the inclusion of their data. The consumer when purchasing by credit card authorizing Viticelli s.a.s. srl, the sum paid to cash and debit your bank account in favor of Viticelli s.a.s. srl the total amount indicated as the cost of the purchase made online. The customer, upon delivery of the order, must sign subject to the packing slip control shown by courier, is that the packaging is intact or damaged. This does not allow the purchaser the opportunity to take advantage of the right of withdrawal.

5. b applicable Disputes

In case the product is paid via Paypal is not allowed any compensationIf you are not contacted for assistance, the requested mode of service are as follows:

-Through the specially crafted form in the personal area after registration

-Write an email to:

-By sending a registered letter to: Viticelli s.a.s. via Viticella, 64/A – Quarto (NA)

6. Right of withdrawal

Ex-Articles 64/67 Dlgs n. 206/2005 the lemon law provides for different rules: the "consumer" you not satisfied with your purchase, has the right to terminate the contract within 14 working days from the date of receipt of the goods this right may be exercised only by consumers, rather than dealers and/or holders of PIVA ". The consumer may exercise the right of withdrawal by carrying out specific complaint or by sending notice via e-mail or fax. Any type of communication (including the complaint) must be followed, under penalty of forfeiture, within 48 hours by a registered letter. All costs of returning the products are specifically charged to the consumer, who, via own forwarder, will forward the same at The logistics Viticelli s.a.s. transport risks for returning items are borne by the consumer. All items must be received in the same condition of receipt, unusedand fully intact in their original packaging and any manuals, without any lack. La La Viticelli s.a.s. will credit the sum by bank transfer, the customer must communicate his bank account (code ABI-CAB-account of the invoice) to receive a refund.

7. Termination and termination clause

The Viticelli s.a. 's reserves the right to terminate the contract with the customer/consumer by giving simple communication to the same indicating reasons for it; the customer will be entitled, in this case, exclusively to refund of any sum already paid. The obligations assumed by the customer point 5 (obligations of the buyer), and the guarantee of successful payment the customer makes with the means referred to in paragraph 2 and any other obligations on the part of the consumer, are essential and, for effect, non-compliance, on the part of the consumer and/or customer, even only one of these obligations , will result in the termination of the contract pursuant to art. 1456 c.c., without prejudice to the right for Viticelli s.a.s. srl to sue for compensation for any further damage.

8. jurisdiction and venue

For any dispute relating to the application, execution, and breach of the purchase contracts entered into on line there is jurisdictionItalian. Without prejudice to the provision of art. 63 of legislative decree 206/2005, any dispute between the parties concerning the application, execution, and breach of this contract will be of exclusive competence of the Court of Naples.